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O2F2 Pro Product Support
As a client-centric and relationship-based company, we continue to provide extended maintenance support while our clients products reach the users and begin to stabilize in the market. Once the product is ready to market, we work with our clients to define their ongoing product support needs. Based on their business objectives, we create a dedicated team to ensure their outsourced support and maintenance engagement serves their business goal.
  • An existing solution or product needs ongoing support & maintenance service
  • The take-over of half-completed development to continue development and offer a post-development support and maintenance service
  • End-to-end service managing the product lifecycle from solution design, development to support & maintenance service
User Orientation Help Center and Library
We take you step by step through installing and configuring the software and introduce you to several of the most
popular features within O2F2. We'll also showcase where
you can learn more about our trade integration, O2F2 searching our KnowledgeBase and more. Finally, we'll
explain how you can get additional support assistance
should the need arise.
you will find a complete collection of O2F2 Product, how-to guides, tutorials and an extensive library of developed for O2F2 users. In addition, the Support site features an "O2F2 Basics" you may find helpful. ful.
   
 support service extend to cover:  
  • User identified Bug fixing
  • Minor changes and feature updates
  • Product performance tuning
  • User level installation support
  • Product usage troubleshooting
  • Product documentation and support during migration to new releases
 
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